Avamar plugin for Oracle: Windows or Unix RMAN backup fails with: avoracle Error<12323>: Timeout on wait for sub-proces

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Symptoms

An RMAN backup for Oracle on a Windows or Unix based Avamar client fails with following error:

 

2012-12-10 23:18:11 avoracle Info <7067>: Creating manager for snapview 2012-12-10 23:18:11 avoracle Info <6686>: Process 7064 (C:\Program Files\avs\bin\avtar) for workorder oracle-10.105.197.8_oracle-1355151600079#0 started 2012-12-10 23:18:11 avoracle Info <10684>: Setting ctl message version to 2 (from 1) 2012-12-10 23:20:41 avoracle Error <12323>: Timeout on wait for sub-process 2012-12-10 23:21:27 avoracle Info <6688>: Process 7064 (C:\Program Files\avs\bin\avtar) finished (code 0: Success) 2012-12-10 23:21:29 avoracle Error <7011>: Unable to successfully process snapview workorder because of No error

Cause

Backup of a (possibly large) database has failed with a snapview timeout. The avtar process has a specified wait time for avoracle to create the snapview.

If the snapview creation time exceeds the specified wait time, the backup will fail with avoracle Error <12323>: Timeout on wait for sub-process.

If the snapview creation time is more then the avtar wait timeout time - 180 seconds, the backup will fail with following error message:

2012-12-10 23:20:41 avoracle Error <12323>: Timeout on wait for sub-process.

Resolution

To work around this issue, set the "[avoracle]subprocesstimeoutsecs" option
to 300:

1. Edit the Dataset, Options tab, select correct Plugin type, click More.

The dialog box expands to display the Enter Attribute and Enter Attribute Value
fields.

2. Type "[avoracle]subprocesstimeoutsecs" in the Enter Attribute field.

3. Type 300 in the Enter Attribute Value field.

4. Click +.

5. Click OK.

 

Article Properties

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Affected Product

Avamar

Product

Avamar, Avamar Client, Avamar Plug-in for Oracle