Integrated Data Protection Appliance: Disable VMware vSphere Update Manager Check Notification

Article Number: 000185471

PrintEmail

English

---

Integrated Data Protection Appliance: Disable VMware vSphere Update Manager Check Notification

Summary: Seeing multiple alerts emailed from IDPA (ACM) after Update Manager is disabled.

• ARTICLE CONTENT
• ARTICLE PROPERTIES
• RATE THIS ARTICLE

Article Content

---

Symptoms

Alerts emailed from IDPA (ACM) after Update Manager is disabled:

Date and time:DD-MM-YYYY HH:MM:SS
Device:DataProtection-VCSA
Device Ip Address:10.x.x.x
Critical
Details:Task VMware vSphere Update Manager Check Notification on Datacenters in datacenter cannot be completed: The task was canceled by a user.
Recommendation:Contact Support for assistance.
Recipients:systemadministrators@contactemail.com

Message seen in vCenter 6.7, IDPA 2.5 through 2.7.x:

An unexpected error has occurred

Cause

In IDPA, the vCenter Update Manager service is disabled by default, but the plugin is not deleted. This may cause dynamic alerts to be generated.

Resolution

This service does not need to be running in IDPA and plugin can be deleted with the following steps:

1. Log in using administrator@vsphere.local user and go to Menu > Administration.

1. Click Client Plug-Ins listed under Solutions.

 

1. Select VMware Update Manager with description VMware Update Manager HTML client.

1. Click DISABLE button on top. Click YES when prompted.

 

1. You should see DISABLED for this plugin state.

If you go back to Hosts and Clusters view on summary page, you do not see the Update Manager panel now. Alerts are no longer be generated for this.

Article Properties

---

Affected Product

PowerProtect Appliance

Last Published Date

14 Jan 2022

Version

5

Article Type

Solution